K. De Silva

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be vexed at anything which happens is a separation of ourselves from nature

 the third place the soul does violence to itself when it is overpowered by pleasure or by pain. Fourthly, when it plays a part, and does or says anything insincerely and untruly. Fifthly, when it allows any act of its own and any movement to be without an aim, and does anything thoughtlessly and without considering what it is, it being right that even the smallest

when it plays
a part

    Contact Me

    Skybus, Tullamarine Airport

    2025 — 2026

    Customer Service Ambassador & Sales Consultant

    • ✦ Engineered proactive sales strategies across high-traffic airport terminals, consistently intercepting and converting travelers to drive ticket revenue.
    • ✦ Maximized transaction value by identifying upselling opportunities and structuring tailored discount packages for large travel groups.
    • ✦ Cultivated immediate rapport and trust with diverse international demographics, closing sales under rigid weekly KPI frameworks.

    Spotlight, South Morang

    2024 — 2025

    Crew Member

    • ✦ Guided customers through extensive product catalogs, translating complex inquiries into confident purchase decisions.
    • ✦ Maintained meticulous visual merchandising and inventory presentation standards across designated store sections.

    Sach Imports Pty Ltd, Craigburn

    2022 — 2023

    Apprentice

    • ✦ Executed precise technical dismantling of vehicles and orchestrated the categorization of imported specialized parts.
    • ✦ Acted as the primary point of contact for frontline customer support, resolving early-stage issues and managing client expectations.

    McDonalds, Mill Park

    2021 — 2024

    Crew Member / Delivery

    • ✦ Streamlined back-of-house logistics by rapidly unloading and organizing high-volume stock deliveries.
    • ✦ Anchored team operations during peak volume shifts, ensuring seamless service delivery and adaptability under pressure.
    • Client Relations & Sales Strategic upselling, handling complex enquiries, and proactive problem solving.
    • Retail Operations POS system management, meticulous stock control, merchandising, and KPI achievement.
    • Team Dynamics High adaptability in fast-paced environments and refined interpersonal communication.
    • Workflow Management Efficient multitasking and strict adherence to operational deadlines.

    Bachelor of Biomedicine

    RMIT UNIVERSITY | 2026 — Dec 2027

    Associate Degree of Science

    RMIT UNIVERSITY | 2024 — Dec 2025

    Victorian Certificate of Education (VCE)

    PARADE CATHOLIC COLLEGE, BUNDOORA | 2018 — 2023

    Hand Model Test 2